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Boutique N°1 Manga | Pop Culture

Quality - Detail - Faithful Universe

At Saiko Shop®, each figure is selected for its faithfulness to the universes it represents.

We offer sustainable , expressive models ready to join your collection!

They share their passion , we share their opinions 💘

Frequently Asked Questions

Please read our FAQ page to learn more.

📦 When will I receive my order?

At Saiko Shop®, we prepare your order within 24 to 48 hours (excluding weekends). Then, delivery takes 6 to 10 business days depending on your address.

As soon as it is shipped, you will receive an email with a tracking link to follow your package in real time.

😕 What should I do if my item is broken or incorrect?

All returns are made directly from your customer area on our website.

All you need to do is:

  1. Log in to your account using the email address used when placing the order
  2. Go to the “My Orders” section
  3. Open the relevant order
  4. Click on the “Request a Return” button
  5. Select the item to return (and the quantity)
  6. Choose the reason for the return and, if necessary, add a comment
  7. Confirm your return request

Once your request is accepted, you will receive an email with all the instructions to send your package back to us (return address and, if needed, return label).

⚠️ Items must be returned in their original condition, unused, and in their original packaging.

💬 If you have any questions, our customer service is available 5 days a week to assist you.

🛒 Can I modify or cancel my order?

Changed your mind? No problem, we can act quickly. As long as your order has not yet been shipped, you can request:

- A modification (item, address, etc.)

- A cancellation with a refund

Once the package is sent, it will no longer be possible to cancel it.

Just send us a message here: contact@saiko-shop.com or here

🗺️ How to track my order?

Tracking your order is super simple.

As soon as your package is shipped, you will receive an email with a tracking link to follow its journey in real time.

Can't find the email? No worries:

You can track your order directly from this page. Just retrieve your tracking number from your customer area, under "My Orders".

💳 What payment methods do you accept?

You can securely pay for your orders with:

- Credit card (Visa, Mastercard, etc.)
- PayPal / PayPal 4x interest-free (depending on your PayPal account and the amount of your order)
- Apple Pay (if enabled on your device)

At Saiko Shop®, your payment is in good hands: encrypted, protected, validated. Nothing goes through without your authorization

 Some split payment options depend on your customer profile (PayPal), the order amount, and their own validation

Do you have another question ?

Do not hesitate to contact us

Expédition 24 à 48 h
Retour facile et offert
Boutique N°1 Manga & Pop Culture
Disponible en stock Prêt à être expédié sous 24/48h
Information importante — Boutique en pause Toute l’équipe de SaikoShop est en vacances. Les commandes sont temporairement désactivées du 12/02 au 24/02 inclus : il n’est pas possible de commander pendant cette période. Nous serons de retour le 25/02 et les commandes reprendront normalement. Merci pour votre compréhension.